Effective Date: October 28, 2025

Introduction

Welcome to the Riviere Austin website. These Terms of Service (“Terms”) govern your access to and use of the website operated by Riviere Austin (“Riviere,” “we,” “our,” or “us”). By accessing or using our website, purchasing tickets, making reservations, or attending events at the venue, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Use of the Website

The Riviere Austin website is provided for informational and promotional purposes, including event information, reservations, and ticket purchases. You agree to use the website only for lawful purposes and in a manner that does not interfere with or disrupt the operation of the website.

You may not:

• Attempt to gain unauthorized access to the website or its systems
• Use the website for fraudulent or illegal purposes
• Copy, distribute, or reproduce website content without permission

Riviere Austin reserves the right to restrict or terminate access to the website for users who violate these Terms.

2. Event Tickets and Reservations

Riviere Austin hosts events that may require ticket purchases, table reservations, or other forms of entry payment.

• All ticket purchases may be processed through third-party ticketing or reservation platforms.
• Entry to events is subject to venue capacity, security procedures, and venue policies.
• Possession of a ticket or reservation does not guarantee entry if venue policies are violated.
• Riviere Austin reserves the right to refuse entry or remove any guest at its sole discretion for safety, security, or compliance with applicable laws.

3. Refund Policy

All ticket purchases, reservations, and event-related purchases are final. Riviere Austin maintains a strict no-refund policy.

Refunds will not be issued for, including but not limited to:

• Failure to attend an event
• Late arrival
• Denied entry due to failure to provide valid identification
• Violation of venue policies
• Removal from the venue due to disruptive or inappropriate behavior

In the event that an event is cancelled by Riviere Austin, refund or credit decisions may be handled at the sole discretion of Riviere Austin or the applicable ticketing platform.

Guests agree not to initiate unwarranted credit card chargebacks or payment disputes for valid purchases made in accordance with this policy.

4. Age Restrictions and Identification

Many events at Riviere Austin are 21+ and require valid government-issued identification for entry.

Guests must present valid identification upon request and comply with all venue entry procedures. Failure to provide valid identification may result in denied entry without refund.

Riviere Austin reserves the right to deny entry to any guest who does not comply with identification requirements.

5. Security Screening

To ensure the safety of all guests and staff, Riviere Austin reserves the right to conduct reasonable security screening measures.

By entering the venue, guests consent to security procedures that may include:

• Identification verification
• ID scanning systems
• Bag inspections
• Metal detector screening or similar security measures

Guests who refuse security screening may be denied entry without refund.

6. Venue Conduct

All guests are expected to behave respectfully toward staff, performers, and other patrons.

Riviere Austin reserves the right to remove any guest who:

• Engages in disruptive or unsafe behavior
• Violates venue rules or policies
• Harasses staff, performers, or other guests
• Engages in illegal activity

Guests removed from the venue may do so without refund.

7. Photography and Media

Events at Riviere Austin may be photographed, filmed, or otherwise recorded for promotional and marketing purposes.

By entering the venue or attending an event, you consent to the use of your image, likeness, or voice in promotional materials, social media, advertising, or other marketing content without compensation.

8. Lost or Stolen Property

Riviere Austin is not responsible for lost, stolen, or damaged personal belongings brought onto the premises.

Guests are responsible for safeguarding their personal items while attending events at the venue.

9. Assumption of Risk

By entering the venue or attending an event at Riviere Austin, guests acknowledge that nightlife environments may involve inherent risks, including but not limited to crowded spaces, loud music, dancing, and alcohol consumption.

Guests voluntarily assume all risks associated with attending events at the venue and agree that Riviere Austin shall not be held liable for injuries, damages, or losses that may occur while on the premises except where prohibited by law.

10. Alcohol Service and Responsible Consumption

Riviere Austin promotes responsible alcohol consumption.

The venue reserves the right to refuse service of alcohol to any guest at any time in accordance with applicable laws and responsible service policies.

Guests who appear intoxicated, disorderly, or in violation of venue policies may be denied service or removed from the premises.

11. Privacy and Data Collection

Your use of the website and services is also governed by our Privacy Policy.

We may collect personal information such as your name, phone number, and email address when you subscribe to communications, purchase tickets, or make reservations. This information is used to communicate about events, promotions, and venue updates.

Riviere Austin does not sell or share personal information with third parties for marketing purposes.

12. Third-Party Services

Our website or events may utilize third-party platforms, including ticketing services, payment processors, or reservation providers.

Riviere Austin is not responsible for the policies, practices, or service availability of these third-party providers. Users should review the applicable terms and policies of those services.

13. Limitation of Liability

To the fullest extent permitted by law, Riviere Austin shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website, attendance at events, or participation in venue activities.

Guests attend events and enter the venue at their own risk.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any disputes arising from the use of the website or attendance at events at Riviere Austin shall be subject to the jurisdiction of the courts located in the State of Texas.

15. Changes to These Terms

Riviere Austin reserves the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website or attendance at events after changes are posted constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact Riviere Austin through the contact information listed on the official website.